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Salary: USD 145,000 - 170,000 / annual
Verkada is a rapidly scaling physical security and AI platform company with 30,000+ customers (including 100+ Fortune 500 companies), $5.8B valuation, and $1B+ in annualized bookings. The company provides integrated solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management across 170+ countries.
The Workplace Operations Manager will be based in New York City and oversee office operations in New York and Philadelphia. This role serves as the primary point of contact and face of the Global Real Estate team at the local office level, responsible for facilitating an exceptional office experience with a strong focus on customer service and operational excellence.
Key Responsibilities:
- Serve as the first point of contact for the Global Real Estate team and building-related issues
- Facilitate an ongoing delightful employee experience by providing operational support and maintaining a well-organized, visually pleasing facility
- Assist in maintaining and enhancing workplace programs including mailroom operations, internal events, food and beverage programs, and related initiatives
- Build active relationships with business partners and leaders to assess team allocations, occupancy needs, and conference room usage; provide proactive solutions and improvement ideas
- Maintain spatial data within the space management tool and ensure accuracy of information
- Participate in building audits to verify employee locations, furniture layout, and room configurations
- Coordinate with Space Planning to maintain space standard ratios, office standards, and define space-related programs to improve team member experience
- Facilitate and maintain relationships with building vendors including landlord and food and beverage partners
- Maintain budgets and track expenses for multiple business areas
- Facilitate connections between employees and broader Verkada Business Operations teams
- Support other site-specific duties as required
The ideal candidate thrives in a fast-paced, evolving environment with strong communication skills, the ability to prioritize and execute tasks effectively, a growth mindset, self-motivation, and a positive attitude.
Requirements:
- 5+ years of management experience or related project management experience
- 5+ years of workplace services experience
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Experience with space management tools and facility operations
- Proficiency with Microsoft Office and related business software
- Must be independently authorized to work in the United States; visa sponsorship is not available for this role
