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Salary: USD 275,000 - 320,000 / annual
SpotOn is a restaurant technology company providing point-of-sale systems and AI-powered profit tools to independent restaurants. The company is ranked #1 Restaurant POS by G2 (Summer 2026) and has been recognized as a Great Place to Work.
You will lead SpotOn's Intelligence, Reporting, and Innovative AI product teams, reporting directly to the Global Head of Product Management. This is a strategic leadership role where you will define product strategy for your areas, contribute to company-wide product strategy, and work closely with the C-Suite.
Key responsibilities include:
- Driving product strategy definition for your product areas and contributing to overall company strategy
- Managing a team of Product Managers through market investigation, roadmap building, and strategic adjustments based on client needs and data
- Taking a forward-thinking approach to product vision and design, particularly around AI innovation
- Working cross-functionally with Engineering, Design, Sales, and Support to prioritize and rationalize feature requests
- Assessing market competition, client preferences, emerging technologies, and industry trends
- Being deeply data-driven and focused on metrics that achieve company and customer goals
- Presenting to diverse audiences from SMBs to investors and executives
The role emphasizes customer empathy—product leaders at SpotOn regularly work shifts at customer restaurants and bars to understand their needs firsthand.
REQUIREMENTS:
- 7+ years of product management experience with at least 5 years managing and coaching a team of Product Managers
- Fluency with AI tools such as Claude, Vercel, or similar
- Demonstrated track record of customer research and understanding customer needs through direct interaction
- Experience in metrics-driven environments leveraging data for decision-making
- Strong understanding of product development lifecycle and experience designing and delivering quality products
- Ability to manage multiple projects iteratively
- Strong communication and presentation skills
- Comfort making decisions with imperfect information and managing teams through ambiguity and complexity
- Past restaurant experience (especially working in a restaurant) is a serious plus but not required
