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VP, Customer Engineering

Armada - Remote - Remote - posted 2026-03-19

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Armada is a hyperscaler for edge AI infrastructure, backed by nearly $500M in funding from Founders Fund, Lux, BlackRock, and Microsoft, with strategic partnerships including Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio. The company delivers modular AI infrastructure for sovereign and edge computing, deployed across 60+ countries for organizations in energy, defense, and other mission-critical sectors. You will lead a world-class, globally distributed Customer Engineering and Value Engineering organization as VP. This is a pivotal leadership role for a builder and operator who thrives at the intersection of cutting-edge AI technology, commercial execution, and large-scale industrial deployment. You will own and scale both the Customer Engineering (CE) and Value Engineering (VE) functions globally, ensuring tight integration between technical discovery, solution architecture, and business value articulation across the entire pre-sales lifecycle. The CE function guides customers from mission-critical AI ambitions and complex operational environments to scalable, field-proven Armada solutions—taking each opportunity 80% of the way by scoping requirements, framing AI infrastructure trade-offs, validating feasibility, and ensuring full qualification before moving to detailed engineering. You will shape how Armada engages with customers globally: from initial technical discovery through validated, deployment-ready architectures. You own the pre-sales technical lifecycle across all regions, ensuring your Customer Engineers operate with rigor, speed, and clarity in North America, EMEA, APAC, and emerging markets. This role requires someone who can build and scale teams, drive operational excellence, and translate complex AI infrastructure challenges into compelling customer outcomes at enterprise scale.

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