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Mirum Pharmaceuticals, a biopharmaceutical company focused on rare disease treatment, is seeking a Therapeutic Account Manager (TAM) for its Liver portfolio covering the Seattle West territory. This role combines clinical expertise with strategic account management to drive business performance and patient impact in rare cholestatic liver diseases.
The TAM will develop deep clinical and account expertise in Mirum's Liver portfolio and rare cholestatic liver disease, identifying and prioritizing high-opportunity customers, accounts, and referral networks. You will execute customized account plans that advance disease awareness, appropriate patient identification, treatment consideration, and persistence in accordance with approved indications.
Key responsibilities include developing and executing a focused territory business plan aligned with national and regional priorities, using performance data and market intelligence to identify opportunities and adjust strategy. You will identify and develop high-opportunity accounts across pediatric and adult hepatology and gastroenterology, creating customized account plans that reflect local patient journeys, key stakeholders, and clinical decision-making.
The ideal candidate is a clinically credible, insight-led partner who engages healthcare professionals as a peer, asks thoughtful questions, and constructively challenges clinical inertia. You will build trusted relationships with physicians, advanced practice providers, nurses, pharmacists, and care team members by delivering relevant value and consistent follow-through.
You will develop and maintain deep knowledge of rare cholestatic liver disease, diagnostic pathways, mechanisms of action, clinical data, product profiles, approved uses, safety information, and the competitive landscape. Communication of complex scientific information clearly and credibly, tailored to each healthcare professional's needs, is essential. You will execute approved promotional programs with consistency, clinical relevance, and full adherence to company policies and regulatory requirements.
The role requires influencing multiple stakeholders without authority, navigating resistance constructively, and balancing persistence with empathy. You will help customers recognize gaps in disease awareness, patient identification, and referral by reframing issues and connecting insights across the patient journey. Maintaining accurate customer records, forecasts, expense reporting, and administrative documentation is required.
