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Root Global builds enterprise software that helps food system companies achieve net-zero emissions. With over €10M in funding and major F&B customers across Europe, they're scaling their climate tech platform.
As an Account Manager, you'll own a portfolio of enterprise customers end-to-end, from onboarding through retention and revenue growth. Your mission is to serve as a trusted climate advisor, translating Root's impact into tangible business value for economic buyers.
Key responsibilities include: growing annual contract values through renewal negotiations and upsells; building strong relationships with sustainability managers and farm technicians; onboarding users to the RootOS platform and ensuring high data integrity; analyzing farm-level emissions patterns and presenting actionable reduction insights; and representing customer needs internally to inform product development.
You'll work closely with Alina, the Account Management leader, and collaborate with a cross-functional team of sales, product, and customer success specialists. The role requires presence in the Berlin office and fluency in German (C2) and English (C1+).
Ideal candidates have 3+ years in customer-facing B2B SaaS, consulting, or startup roles with proven ability to build and nurture client relationships end-to-end. You're hands-on, detail-oriented, reliable, and thrive in fast-changing early-stage environments. Strong communication skills, empathy, and the ability to balance customer outcomes with business priorities are essential. No prior sustainability experience required—Root invests in developing expertise.
