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Mirum Pharmaceuticals, a biopharmaceutical company focused on rare diseases, is seeking a Therapeutic Account Manager (TAM) for its Liver portfolio. This role is responsible for delivering strong business performance and meaningful patient impact across an assigned territory, with a focus on rare cholestatic liver diseases.
The TAM develops deep clinical and account expertise in Mirum's Liver portfolio and identifies high-opportunity customers, accounts, and referral networks. You will execute customized account plans that advance disease awareness, appropriate patient identification, treatment consideration, initiation, and persistence in accordance with approved indications and promotional practices.
Key responsibilities include developing and executing focused territory business plans aligned with national, zone, and regional priorities; using performance data and market intelligence to identify opportunities and adjust strategy; maintaining accurate customer records and forecasts; identifying and prioritizing high-opportunity accounts across pediatric and adult hepatology and gastroenterology; creating customized account plans reflecting local patient journeys and clinical decision-making; building trusted relationships with physicians, advanced practice providers, nurses, pharmacists, and care team members; and mapping influence and decision-making within complex accounts.
You will develop and maintain deep knowledge of rare cholestatic liver disease, diagnostic pathways, mechanisms of action, clinical data, product profiles, approved uses, safety information, and the competitive landscape. The ideal candidate is a clinically credible, insight-led partner who engages healthcare professionals as a peer, asks thoughtful questions, constructively challenges clinical inertia, and influences change across complex accounts. You will communicate complex scientific and clinical information clearly and credibly, tailored to each healthcare professional's knowledge and priorities. The role requires executing approved promotional programs with consistency, clinical relevance, and full adherence to company policies and regulatory requirements.
You will help customers recognize gaps in disease awareness, patient identification, and referral by reframing issues and connecting insights across the patient journey. Using high emotional intelligence, curiosity, and credibility, you will build trust with skeptical or change-resistant healthcare professionals, influence multiple stakeholders without authority, and navigate resistance constructively.
