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Mirum Pharmaceuticals, a biopharmaceutical company focused on rare diseases, is seeking a Therapeutic Account Manager (TAM) for its Liver portfolio. This role is responsible for delivering strong business performance and meaningful patient impact across an assigned territory, with a focus on rare cholestatic liver diseases.
The TAM develops deep clinical and account expertise in Mirum's Liver portfolio and rare cholestatic liver diseases. Key responsibilities include identifying and prioritizing high-opportunity customers, accounts, and referral networks; executing customized account plans that advance disease awareness, appropriate patient identification, treatment consideration, initiation, and persistence; and developing and executing focused territory business plans aligned with national, zone, and regional priorities.
The ideal candidate is a clinically credible, insight-led partner who engages healthcare professionals as a peer, asks thoughtful questions, constructively challenges clinical inertia, and influences change across complex accounts. The TAM works closely with the Regional Business Director and cross-functional partners to connect customer needs, patient journeys, referral pathways, and access dynamics.
Key functions include territory strategy and business performance management; strategic account management and network development across pediatric and adult hepatology and gastroenterology; clinical aptitude and customer engagement; and influence and impact. The role requires developing and maintaining deep knowledge of rare cholestatic liver disease, diagnostic pathways, mechanisms of action, clinical data, product profiles, approved uses, safety information, patient support pathways, and access/reimbursement dynamics.
The TAM must communicate complex scientific and clinical information clearly and credibly, tailored to each healthcare professional's knowledge and priorities. Success requires high emotional intelligence, curiosity, credibility, and the ability to influence multiple stakeholders without authority, navigate resistance constructively, and balance persistence with judgment and empathy.
