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Mirum Pharmaceuticals, a biopharmaceutical company focused on rare diseases, is seeking a Therapeutic Account Manager (TAM) for its Liver portfolio. This role is responsible for driving business performance and patient impact across an assigned territory, with a focus on rare cholestatic liver diseases.
The TAM will develop deep clinical expertise in rare liver diseases and Mirum's product portfolio, identifying and prioritizing high-opportunity customers, accounts, and referral networks. You will execute customized account plans that advance disease awareness, appropriate patient identification, treatment consideration, and persistence in accordance with approved indications.
Key responsibilities include:
**Territory Strategy & Business Performance:** Develop and execute focused territory business plans aligned with national and regional priorities. Use performance data, customer insights, and market intelligence to identify opportunities and adjust strategy. Maintain accurate customer records, forecasts, and administrative documentation.
**Strategic Account Management:** Identify and develop high-opportunity accounts across pediatric and adult hepatology and gastroenterology. Create customized account plans reflecting local patient journeys, key stakeholders, and clinical decision-making. Build trusted relationships with physicians, advanced practice providers, nurses, pharmacists, and care team members.
**Clinical Aptitude:** Develop deep knowledge of rare cholestatic liver disease, diagnostic pathways, mechanisms of action, clinical data, product profiles, safety information, and the competitive landscape. Communicate complex scientific information clearly and credibly, tailored to each healthcare professional's needs.
**Influence & Impact:** Help customers recognize gaps in disease awareness and patient identification. Use emotional intelligence, curiosity, and thoughtful questioning to build trust with healthcare professionals. Influence multiple stakeholders without authority and navigate resistance constructively.
The ideal candidate is a clinically credible, insight-led partner who engages healthcare professionals as a peer, asks thoughtful questions, and influences change across complex accounts. You will work closely with the Regional Business Director and cross-functional partners to connect customer needs with business opportunities.
