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Keeper Security, a fast-growing cybersecurity software company protecting over 100,000 organizations globally, is hiring a Technical Writer to join the Marketing team. This is a 100% remote position with an option to work hybrid for candidates in the Chicago metro area.
You will create clear, accurate, and engaging content about cybersecurity, identity security, and emerging technologies. Your work will cover both Keeper's products and broader industry topics, including security trends, best practices, compliance requirements, and thought leadership. The ideal candidate is an excellent writer who enjoys learning complex products, asking thoughtful questions, and translating technical information for diverse audiences.
Key Responsibilities:
- Research and write technical content about cybersecurity, identity security, privileged access management, password security, and non-human identities
- Create product one-pagers, datasheets, solution briefs, comparison guides, white papers, blog posts, and website content
- Develop educational content about industry trends, security risks, compliance requirements, and emerging technologies
- Translate complex technical concepts into clear, accurate, and audience-appropriate messaging
- Partner with Product Marketing and Product Management to understand product functionality, use cases, benefits, and differentiators
- Work with Engineering and subject matter experts to validate technical accuracy
- Develop content for technical and business audiences, including security leaders, IT administrators, DevOps teams, developers, compliance professionals, partners, and end users
- Review and update existing content to ensure accuracy, currency, consistency, and alignment with Keeper's messaging
- Create content explaining technical workflows, architecture, integrations, implementation considerations, and customer benefits
- Collaborate with SEO to develop search-informed content briefs and optimize for relevant audiences
- Maintain consistent terminology, tone, style, and product naming across all technical content
- Interview internal subject matter experts and turn technical discussions into polished, structured content
- Manage multiple content projects simultaneously from research through publication
- Stay current on cybersecurity trends, industry terminology, compliance requirements, and emerging technologies
Requirements:
- 5+ years of experience in technical writing, content marketing, product marketing, or a related field
- Experience writing about technical products, software, cybersecurity, SaaS, or enterprise technology
- Ability to understand complex technical information and explain it clearly to different audiences
- Strong research, interviewing, writing, and editing skills
- Experience creating structured content such as product documentation, technical briefs, datasheets, solution briefs, or product pages
- Ability to collaborate effectively with engineers, product managers, marketers, and other subject matter experts
- Strong attention to detail and commitment to technical accuracy
- Ability to multitask and be a self-starter
- Ability to check all technical material for consistency and accuracy
- Experience managing multiple projects and incorporating feedback from several stakeholders
- Ability to work independently, take ownership of assignments, and meet deadlines
- Ability to prioritize and execute tasks in a fast-paced environment
Preferred Qualifications:
- Experience with cybersecurity, identity and access management, privileged access management, password management, or compliance
- Familiarity with content management systems, preferably WordPress
