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Rippling is seeking a Technical Storyteller to communicate the company's most important technical innovations to customers, investors, media, and the market. The role sits at the intersection of writing, product strategy, technical storytelling, and executive communications.
You will work closely with the Chief Product Officer, product and engineering leaders, and other executives to identify and amplify Rippling's most technically differentiated work. Your core responsibility is to understand what is genuinely novel or impressive about the company's product and engineering efforts—particularly as teams push deeper into AI—and translate those insights into clear, compelling narratives.
Key responsibilities include:
- Partnering with product, engineering, and executive leadership to surface and validate story ideas
- Conducting deep technical research and interviews to understand complex product innovations
- Creating content that explains sophisticated technical concepts to both technical and non-technical audiences
- Building an editorial rhythm and proactively identifying which ideas deserve amplification
- Shaping Rippling's narrative around its technical ambitions and competitive differentiation
- Ensuring the company receives appropriate credit for the depth and quality of its technical work
The ideal candidate is a sophisticated writer with genuine technical curiosity and editorial judgment. You should be comfortable spending time with engineers, identifying the compelling story within technical details, and translating complexity into clarity without oversimplification. Success requires earning trust with technical teams, understanding what is happening across the company, and producing sharp, interesting, accessible content that resonates with multiple audiences.
