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Gaiia is building an operating system for Communications Service Providers (CSPs), managing billing, operations, and automation. Following a $40M Series B, the company is scaling technical teams and hiring its first dedicated Technical Recruiter—a founding seat reporting directly to the CEO.
You will own full-cycle technical recruiting end-to-end: sourcing, screening, interview coordination, candidate experience, offer negotiation, and close. Your initial focus is on two customer-facing technical roles—Forward Deployed Engineer and Data Migration Engineer—on the Customer Solutions Engineering team. These roles combine deep networking knowledge with TypeScript/JavaScript expertise and direct customer engagement. You'll expand to support product engineering hiring (backend, frontend, infrastructure, AI/agentic) as the company grows.
This is true white-space: there is no People team, no recruiting ops, and no inherited sourcing playbook. You'll inherit Rippling as the ATS and a Slack channel for candidate submissions, then build everything else. You'll partner closely with the CEO and Sr. Director of Customer Solutions Engineering to calibrate candidate profiles, maintain hiring bar, and move fast.
Key responsibilities include: building and refining Boolean search strategies in LinkedIn Recruiter and sourcing through GitHub, networking communities, telco networks, and referrals; screening profiles at high volume and conducting initial phone screens with disciplined yes/no decisions; assessing candidates on networking depth, TypeScript/JavaScript, modern tooling (AI tools, n8n, Zapier), and customer-facing experience; coordinating interview scheduling; delivering exceptional candidate communication; confirming work authorization and flagging fraudulent resumes; partnering with leadership to sharpen candidate profiles and push back when bar slips; setting up Rippling workflows and reporting funnel metrics; and negotiating and closing offers.
You are a scrappy, self-sufficient operator who doesn't need support staff to be effective. You prioritize quality over volume and won't send low-signal candidates to hit numbers. You're a direct, no-BS communicator who gives and takes real-time feedback with candidates, hiring managers, and the CEO. You're comfortable partnering directly with executives and have the confidence to challenge and calibrate. You hold strong opinions about tools but work pragmatically with what's available. You have enough fluency in networking, TypeScript, and integration work to distinguish real depth from hand-waving. You're proficient in English (French is a bonus) and willing to travel occasionally to meet key candidates and join critical interview loops and team offsites.
Requirements:
- 5+ years of technical recruiting with a track record of sourcing technical talent (not sales or operations roles)
- Proven experience filling niche, hard-to-fill technical roles with documented sourcing examples
- Boolean search expertise and comfort reviewing 50–100 profiles in a session
- Direct sourcing strength; you don't rely on inbound applicants or agencies
- Experience closing candidates and negotiating offers
- Familiarity with networking, telecom, and infrastructure space; recognition of signal words like ISP, OSS/BSS, MPLS, provisioning, and TypeScript
- Networking concepts expertise: ability to assess when a candidate genuinely knows networking
- TypeScript/JavaScript assessment capability: distinguish genuine productivity from conversational knowledge
- Understanding of APIs, Postman, and integration patterns
- Awareness of whether candidates use AI tools and workflow platforms (n8n, Zapier)
Nice-to-have qualifications:
- Experience recruiting for ISP, telecom, or networking-software companies
- Familiarity with companies like Cloudflare, Cisco, Itential, Calix, Ciena, Nokia, Juniper, and Arista
- Experience recruiting Forward Deployed Engineers, Solutions Engineers, or Professional Services Engineers at SaaS companies
- Prior solo or near-solo recruiter experience, or startup/scale-up background
- Hands-on Rippling experience or track record of ramping quickly on modern ATS tools
- Experience hiring for AI-native or AI/agentic platform companies
- Bilingual English/French
