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webAI is building distributed AI infrastructure for personalized, edge-based AI deployment. The company focuses on enabling enterprises to run large-scale AI models on standard hardware while keeping data and IP private.
The Technical Account Manager (TAM) is a strategic role within the Industrial Business Development team, responsible for managing a portfolio of strategic accounts in Manufacturing, Energy, and Supply Chain sectors. This position bridges technical and commercial strategy, serving as a trusted advisor to C-level and technical decision-makers.
Key Responsibilities:
Executive Technical Relationship Development: Build and maintain relationships with CTOs, VPs of Engineering/IT, Chief Architects, and Operations Leads. Represent webAI's technical vision in executive discussions to align business outcomes with AI feasibility.
Strategic Solution Architecture & Roadmapping: Collaborate with Sales Account Managers to integrate commercial and technical objectives. Develop multi-year technical roadmaps for industrial processes including discrete/process manufacturing, energy grid management, automated warehousing, quality inspection, predictive maintenance, and supply chain optimization. Adapt webAI solution blueprints to customer-specific requirements and compliance standards.
Industry Expertise & Market Intelligence: Maintain deep expertise in manufacturing, energy, and supply chain trends, operational innovations, and competitive AI offerings. Provide forward-looking perspective on how AI, computer vision, and edge deployment can evolve with customer operations.
Technical Orchestration: Act as lead technical orchestrator for internal resources (AI solution architects, data engineers, product teams, delivery partners). Provide feasibility assessments for AI model deployment, edge hardware integration, and industrial facility enhancements. Bridge gaps between Sales, Presales, Product, and Delivery teams.
Proof of Concept & Validation: Lead technical presentations, workshops, and PoC initiatives. Translate complex AI concepts into outcome-oriented proposals for engineering, IT, and C-suite stakeholders.
Strategic Enablement: Drive business by specifying webAI's platform into manufacturing and supply chain automation pipelines. Identify early engagement opportunities in large-scale expansion, energy modernization, and global supply chain optimization programs.
Requirements:
- 8+ years in account management, solution engineering, technical account management, or technical sales within manufacturing, energy, supply chain, or industrial enterprise software
- Solid understanding of industrial and supply chain systems (PLCs, edge computing, network architectures, sensor networks, SCADA, MES, WMS/TMS systems)
- Proven ability to translate complex operational needs into technical AI solutions
- Bachelor's degree in Engineering, Computer Science, Data Science, Manufacturing Technology, or related field (or equivalent practical experience)
- Ability to travel up to 30% domestically with occasional international travel
Preferred Qualifications:
- 10+ years in technical account management or solution architecture within manufacturing, energy, or supply chain management
- Hands-on experience with industrial AI/ML deployment, computer vision implementations, edge AI runtime environments, and large-scale AI deployment projects
- Master's degree in Engineering, Computer Science, Supply Chain Engineering, or Business
- Relevant industry certifications (PMP, AI/Cloud certifications)
