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UiPath is seeking a Technical Account Manager to join its Enterprise Success team in Istanbul. In this role, you will take ownership of technical success for UiPath's largest and most strategic customers, serving as a core member of account teams responsible for guiding enterprise-level business automation programs.
You will proactively engage customers at all organizational levels (C-suite and below), providing embedded technical advisory to help them strategize and execute adoption plans that deliver exceptional business value. Key responsibilities include: designing and managing UiPath platform deployments across the full lifecycle; enabling customer technical stakeholders on platform best practices; conducting design and code reviews for automations; performing technical health checks to identify risks and improvement opportunities; troubleshooting platform infrastructure, installation, and upgrades; collaborating with Product Support to resolve escalated incidents; and delivering technical advisory through webinars, demos, and speaking engagements.
You will develop and mature team processes, assets, and methodologies in an agile manner to maintain best-in-class delivery. This is a high-performing role requiring ownership, influence, and the ability to guide complex, large-scale automation programs that drive tangible business outcomes.
Required qualifications: minimum 7 years in technical customer-facing roles; fluency in English and Turkish; strong communication skills; experience with Linux-based systems administration, Windows/Linux server infrastructure, IT, network troubleshooting, and security; solid programming background (preferably .NET, but C#, C++, VB, Java, Python, or PowerShell acceptable); SaaS and Cloud technical background; strong analytical and problem-solving skills; excellent presentation abilities; Computer Science degree or equivalent; willingness to travel up to 25%. Prior experience with UiPath or intelligent automation products is highly desired; technical support or consulting experience is a plus. Kubernetes knowledge is a plus.
