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Grafana Labs is seeking a Sales Development Representative to join its global sales team. As an SDR, you will drive new business opportunities by engaging with users and prospects, helping them navigate their Grafana journey, and connecting them with appropriate resources and guidance. You'll balance reactive inbound lead follow-up with proactive outreach to target accounts using email, LinkedIn, and phone calls. Your responsibilities include building deep knowledge of Grafana's technology, competitors, and the observability ecosystem; using Salesforce and Grafana dashboards for lead management; conducting discovery conversations to understand customer needs; and consistently meeting pipeline targets. You'll collaborate with sales, marketing, and cross-functional teams in a fast-paced, high-growth environment. The role requires strong communication skills, a detective mindset for research, confidence in phone conversations, and the ability to leverage AI tools to improve productivity. This is an excellent opportunity to develop transferable sales skills while contributing to a company trusted by organizations like Anthropic, Bloomberg, NVIDIA, and Microsoft. Grafana Labs is a 100% remote company with team members across 40+ countries, backed by leading investors including Sequoia Capital and Lightspeed Venture Partners.
