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SingleStore is seeking an Associate Technical Account Manager to join its Technical Account Management team in Portugal. This role is ideal for a technically curious, customer-focused professional who enjoys solving problems and helping enterprise customers successfully operate complex data platforms.
As an Associate TAM, you will partner with experienced Technical Account Managers to support enterprise customers post-sales. Your responsibilities will include assisting with customer onboarding and product adoption, building trusted technical relationships, troubleshooting technical issues, and coordinating with cross-functional teams to ensure customer success. You will monitor customer health and risks, recommend technical best practices, document customer activities and action plans, and track issues through resolution.
This is an excellent opportunity to develop expertise in distributed databases, cloud infrastructure, Kubernetes, and enterprise customer management while growing your technical knowledge in cloud and database technologies.
Required qualifications include a Bachelor's degree or equivalent experience, 1–3 years in a customer-facing technical role, and strong troubleshooting skills. You should have basic knowledge of SQL, Linux, or databases, and familiarity with cloud platforms such as AWS, Azure, or GCP. Strong communication skills, attention to detail, and an eagerness to learn new technologies are essential. Experience with Kubernetes and enterprise SaaS environments is a plus.
