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CloudSEK is a cybersecurity product company founded in 2015 and headquartered in Singapore, with operations across India, Southeast Asia, and the Americas. The company leverages AI and machine learning to identify and resolve digital threats in real-time. CloudSEK's product suite includes XVigil (threat mapping and remediation), BeVigil (attack surface monitoring), and SVigil (software supply chain risk identification). The company has raised $26M+ in funding, including a recent $19M Series B led by Tenacity Ventures and Commvault, and has won multiple industry awards including NASSCOM-DSCI Excellence Award and NetApp Excellerator's Best Growth Strategy Award.
As a Technical Account Manager, you will serve as the primary technical point of contact for assigned customer accounts, ensuring successful product adoption, implementation, and ongoing value realization. You will manage customer relationships by understanding their security posture, identifying upsell and cross-sell opportunities, and coordinating with product, engineering, and support teams to resolve technical issues and deliver solutions. Your responsibilities include conducting technical training sessions, maintaining account health metrics, preparing business reviews, and acting as the voice of the customer internally to drive product improvements. You will work with enterprise and mid-market customers to maximize their ROI from CloudSEK's threat intelligence and attack surface monitoring platforms. The role requires strong technical acumen in cybersecurity concepts, excellent communication skills, and the ability to balance customer advocacy with revenue growth objectives.
