SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Hiya is a B2B SaaS company focused on making business calls more trusted, useful, and effective through branded calling, caller identity, call performance insights, and voice security solutions.
You will own the operational backbone of Hiya's recruiting function as a Talent Operations Specialist. This is an individual contributor role with significant ownership and cross-organizational visibility—not a full-cycle recruiting position, but rather a program management and operations-focused role.
Key responsibilities include:
**Global University Recruiting Program Management**: End-to-end planning, relationship management, and execution of the global university recruiting program, including career fairs, campus partnerships, internship pipelines, and recruiting events. Some travel required to support on-campus programs.
**Scheduling & Interview Coordination**: Own scheduling and coordination across all open roles and recruiting projects, managing complex multi-stakeholder interview logistics with high accuracy and candidate experience standards.
**Ashby (ATS) Ownership**: Serve as the company's Ashby expert, managing workflows, templates, data integrity, and reporting. Partner with Recruiting Ops to continuously improve system support, including evaluating and implementing AI-powered tools for scheduling, sourcing, and candidate communication.
**Candidate Experience Management**: Ensure positive, engaging, and consistent candidate experiences from initial contact through final offer, with transparent communication and timely feedback.
**Stakeholder Management**: Partner with hiring managers, recruiters, and department heads to align on process, timelines, and logistics, providing operational guidance without owning full-cycle sourcing or closing.
**Data-Driven Insights**: Leverage recruiting metrics and AI-assisted analytics to track program and pipeline performance, identify bottlenecks, and recommend improvements.
**Special Projects**: Lead recruiting-related projects such as employer branding initiatives and process improvements as an owner.
Hiya operates with high transparency and autonomy. You'll be expected to take ownership, form opinions, engage with hard problems, work through ambiguity, and maintain a high bar for quality and customer trust. The company values serving customers, owning outcomes, leading with a point of view, continuous improvement, and action over observation.
The company has been recognized by Built In, GeekWire, Comparably, G2, Forbes, and Deloitte Technology Fast 500 for culture, innovation, leadership, and compensation.
**Requirements:**
- 4+ years of experience in recruiting operations, recruiting coordination, or talent program management, with a track record of owning processes independently
- Hands-on Ashby expertise, including building and scaling ATS workflows, templates, and configurations
- Experience managing complex, multi-stakeholder interview scheduling and logistics across multiple time zones
- Experience planning and executing university or campus recruiting programs and events, with willingness to travel occasionally
- Comfort using recruiting data and analytics to identify trends and drive process improvements
- Strong project management skills with ability to own special projects from scope to completion with minimal oversight
- Advanced proficiency using AI tools to improve recruiting workflows (scheduling, communication, process design, data analysis)
**Nice-to-have:**
- Experience supporting technical or high-volume hiring at fast-growing tech or SaaS companies
- Experience mentoring or providing guidance to junior coordinators or operations team members
- Exposure to employer branding or candidate marketing initiatives
- Familiarity with recruiting tech stack tools beyond the core ATS (Google Suite, scheduling tools, HRIS platforms)
