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Salary: USD 110,000 - 140,000 / annual
Abode Money is a fintech startup building the first financial manager for homeowners, helping them save money on property taxes, insurance, mortgages and more. The company has raised $25M from top-tier investors including Sequoia and uses AI to automate work that has traditionally been a service.
As Strategic Operations Manager, you will own the work that bridges partners, operations, and engineering teams, turning complex problems into scalable systems. You'll manage the filing and appeals process across thousands of counties, each with unique rules and deadlines, and coordinate launches of new features, markets, and product lines.
Key responsibilities include:
- Scoping messy problems from operations, customer experience, growth, or partners into clear requirements and acceptance criteria for engineering
- Designing and running small tests for new channels, markets, and tools with upfront success metrics
- Owning workstreams end-to-end from research through launch to results, coordinating across ops, growth, CX, and engineering without direct authority
- Managing partner relationships as the primary point of contact, running check-ins and coordinating launches
- Launching features, measuring results through filing rates and accuracy metrics, and iterating based on data
- Writing documentation and SOPs that codify learnings into the next version
You'll work directly with leadership on product decisions, own real outcomes from day one, and grow your portfolio as the business scales. The role requires working in-office in Austin five days per week.
Requirements:
- 3 to 5 years of experience in operations, strategy, consulting, partnerships, or business operations, ideally at a startup or high-growth company
- Demonstrated track record of researching, scoping, launching, and iterating on projects end-to-end with measurable results
- Experience working closely with engineering teams to build products or managing external partners (ideally both)
- Data-driven mindset with comfort in spreadsheets and dashboards; SQL is a plus
- Daily use of AI tools to accelerate specs, QA, and reporting
- Willingness to relocate to Austin or already based there
- Ability to work in-person five days per week
