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Exnaton, a Switzerland-based startup spun out of ETH Zurich, is seeking a Strategic Customer Partner to join their 40-person team. The company provides an AI-powered intelligence platform for the energy sector, enabling utilities to design, test, and scale smart, data-driven energy products including energy sharing, dynamic tariffs, EV smart charging, and flexible billing models.
In this role, you will be the primary point of contact for enterprise utility customers, guiding them through their entire journey with exnaton. You will build long-term partnerships rooted in trust, expertise, and forward-thinking advice. Key responsibilities include:
- Serving as the trusted advisor and primary contact for utility customers, building relationships based on deep expertise and strategic insight
- Proactively identifying opportunities and bringing industry insights to customers, positioning exnaton as a thought partner in their energy transition journey
- Leading regular business reviews framed around each customer's strategic goals and business outcomes
- Identifying and driving account growth through strategic upselling and cross-selling, grounded in genuine understanding of customer needs
- Taking full ownership of upsell opportunities from proposal through signature, with variable compensation tied to closed deals
The role is fully remote within EU countries, though up to 20% travel to DACH-based (Germany, Austria, Switzerland) customers is required. This is an opportunity to shape the company's vision from the ground up while helping drive the digital transformation of the energy sector and advance renewable energy adoption.
