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DoubleVerify is the leader in digital performance solutions, helping media buyers and sellers bring transparency and accountability to digital advertising. The company serves hundreds of Fortune 500 clients with solutions for ad viewability, brand safety, fraud protection, and audience quality.
As a Strategic Account Manager, you will be the primary point of contact for a portfolio of high-value partner accounts (DSPs, SSPs, networks). You'll manage the full lifecycle of these relationships—from onboarding and implementation through ongoing optimization and strategic planning.
Key responsibilities include:
- Proactively manage day-to-day support for assigned partner accounts
- Provide strategic and tactical guidance to a complex, high-touch customer base
- Identify growth opportunities and facilitate strategic account planning
- Oversee client business processes including onboarding, implementation, reporting, training, and billing coordination
- Ensure quality service delivery and resolve support requests, troubleshooting reporting and data needs
- Lead client meetings to understand partner goals and align them with internal stakeholders
- Develop and maintain strong relationships with clients at senior and mid-management levels
- Identify opportunities for joint marketing or business collaboration
- Compile performance evaluations highlighting DoubleVerify's value proposition
- Collaborate with Sales, Implementation, Product, Engineering, and Finance teams
- Assist with special projects, including workflow automation and process improvements
- Attend industry events and conferences as needed
You'll work three days per week in the London office with a flexible schedule. The role requires strong communication skills, the ability to manage multiple priorities under pressure, and experience in the online advertising ecosystem.
