SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Snow Commerce is seeking an experienced Strategic Account Manager to lead account portfolio management and drive long-term client success. You will manage a portfolio of enterprise accounts within a squad-based structure, reporting to a Squad leader, and oversee Strategic Account Specialists responsible for program execution.
Key responsibilities include:
- Managing assigned account portfolios with focus on revenue forecasting, growth targets, and client retention
- Leading and managing Strategic Account Specialists, holding them accountable for team and financial performance
- Building and maintaining strategic relationships with enterprise-level clients and decision-makers
- Developing deep product knowledge of Printify and Snow Commerce solutions to identify tailored client solutions
- Engaging consultatively with clients to understand their needs and develop customized strategies
- Identifying account expansion opportunities through upselling, cross-selling, and new business development
- Conducting regular account reviews and business planning sessions to assess satisfaction and develop growth plans
- Managing contract renewals and forecasting with proactive client engagement
- Utilizing data and analytics to track performance, identify trends, and inform decision-making
- Collaborating with cross-functional teams (product, marketing, support) to maximize program results
- Staying informed on e-commerce trends, competitor offerings, and emerging technologies
Snow Commerce serves enterprise clients across Entertainment, Gaming, Sports, Lifestyle, and Movie Theatre verticals, partnering with marquee brands including Netflix, Paramount, Warner Bros. Discovery, NBCUniversal, and Regal. The company focuses on providing global ecommerce solutions and services.
Required qualifications: Bachelor's degree in Business, Marketing, or related field (MBA preferred); 5+ years of account management, business development, or strategic planning experience, preferably in e-commerce, merch-on-demand, or related industries; strong interpersonal and communication skills with ability to build rapport and influence at senior levels.
