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Salary: USD 220,000 - 260,000 / annual
Octus is a leading global provider of credit intelligence, data, and analytics serving hedge funds, investment banks, management consulting firms, and law firms since 2013. The company delivers breaking news, market-moving intelligence, and cutting-edge technology to help professionals make faster, more confident decisions in fast-moving credit markets.
As a Strategic Account Manager, you will manage and grow relationships with enterprise accounts across the continental United States. You'll own the full renewal cycle for subscription relationships, develop long-term partnerships with key stakeholders, and drive expansion opportunities within accounts while targeting 115%+ net retention. This role requires close collaboration with customer success teams to deliver excellent service and with the product team to identify enhancement opportunities.
Key responsibilities include managing all aspects of subscription renewals, maintaining strategic client relationships, analyzing KPIs and product usage to inform relationship strategy, and coordinating cross-functional initiatives. You'll track metrics, identify upsell and cross-sell opportunities, and serve as a trusted advisor to clients.
The Strategic Accounts team is based in the New York City office with a hybrid arrangement of 3 days per week in-office. You'll work in a high-performing culture defined by action orientation, customer-first mindset, effective teamwork, and drive to excel. Octus offers competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, and educational reimbursement for career development.
