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Strategic Account Manager 3

Behavox - Abu Dhabi, United Arab Emirates - Hybrid - posted 2026-08-11

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Behavox is a data operating platform that helps multinational enterprises organize and activate data for risk management, compliance, and business growth. The company specializes in unified controls frameworks that integrate communications surveillance, trade surveillance, compliant archiving, and policy management for highly regulated financial institutions. As a Strategic Account Manager 3, you will own the full commercial relationship with a portfolio of complex, globally distributed financial services clients including banks, hedge funds, asset managers, and energy firms. Your responsibilities span delivery outcomes, commercial performance, executive relationships, and long-term strategic growth. Key responsibilities include: - Full end-to-end account ownership: renewals, retention strategy, churn forecasting, and expansion pipeline development - Executive business review design and delivery, leading strategic conversations about compliance posture, regulatory risk, and control maturity - Account health monitoring and risk identification across commercial, operational, and relationship dimensions - Escalation management and operational accountability for the full portfolio, working cross-functionally with Product, Engineering, and Support - Negotiation and close of renewals and expansion deals, often independently in collaboration with Account Executives - Building and maintaining multi-stakeholder relationships across Heads of Surveillance, compliance analysts, technology teams, and operations teams You will operate with high autonomy on account strategy, renewals, escalations, and executive relationships. The role requires the ability to think strategically and execute operationally, often in the same day. Required expertise: - Deep working knowledge of enterprise compliance technology and unified controls frameworks in financial services - Understanding of financial services regulatory environment and obligations driving client demand (communications monitoring, trade reconstruction, archiving mandates) - Experience managing complex, multi-stakeholder relationships at regulated financial institutions - Proven track record in commercial lifecycle management for enterprise SaaS, including renewal and expansion cycles - Strong escalation management and operational accountability skills This is a hybrid role based in Abu Dhabi.

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