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Behavox is a data operating platform that helps multinational enterprises organize and activate data for risk management, compliance, and business growth. The company specializes in unified controls frameworks that integrate communications surveillance, trade surveillance, compliant archiving, and policy management for highly regulated financial institutions.
As a Strategic Account Manager 3, you will own the full commercial relationship with a portfolio of complex, global financial services clients including banks, hedge funds, asset managers, and energy firms. This is a senior individual contributor role with significant autonomy and scope.
Key responsibilities include:
- Full end-to-end account ownership: delivery outcomes, commercial performance, executive relationships, and strategic growth across your portfolio
- Renewal management: build retention strategy, lead negotiations, forecast ARR churn risk, and develop mitigation plans
- Account health monitoring: independently assess risk across commercial, operational, and relationship dimensions; surface issues early through data signals
- Executive engagement: design and deliver strategic business reviews (QBRs/EBRs) focused on compliance posture, regulatory risk, and control maturity
- Expansion pipeline: drive inbound expansion deals independently in collaboration with Account Executives
- Escalation ownership: triage, manage, and resolve complex multi-workstream escalations with minimal manager involvement; build cross-functional relationships with Product, Engineering, and Support
You will need deep expertise in enterprise compliance technology, financial services regulatory frameworks (communications monitoring, trade reconstruction, archiving mandates), and multi-stakeholder account management at regulated institutions. You must understand how clients evaluate and mature their compliance posture over time, and how delivery health directly impacts commercial outcomes.
This hybrid role is based in the Virginia/Washington office and requires the ability to think strategically and execute operationally, often in the same day.
