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ElevenLabs is an AI research and product company that has transformed conversational AI since launching in January 2023. The company now serves millions of users and thousands of businesses, including enterprises like Deutsche Telekom and Meta, with a valuation of $11B and $781M in funding from top-tier investors including Andreessen Horowitz and Sequoia.
The company operates three main platforms: ElevenAgents (for deploying voice and chat agents at scale), ElevenCreative (for generating and editing speech, music, image, and video across 70+ languages), and ElevenAPI (providing access to AI audio foundational models).
As a Strategic Account Executive focused on Switzerland's Consumer & Retail sector, you will drive enterprise growth by building and managing a portfolio of strategic accounts with major Swiss consumer brands and retailers. You'll act as a trusted advisor to C-level and senior decision-makers, helping them leverage ElevenLabs' conversational AI capabilities and ElevenAgents platform to reimagine customer experience, automate contact centers, and unlock operational efficiency.
Key responsibilities include identifying new business opportunities where conversational AI can drive customer engagement and operational value; leading consultative, multi-stakeholder sales cycles with compelling business cases; developing deep expertise in the conversational AI landscape and Swiss market dynamics; executing account strategies to expand ElevenLabs' presence; partnering with Customer Success and Solutions Engineering teams; and serving as a trusted advisor on emerging trends in generative AI and voice interfaces.
You'll need 7+ years of quota-carrying strategic SaaS or technology sales experience, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms. Success requires proven ability to close complex deals with multiple stakeholders, a well-established network within Swiss consumer and retail leadership, experience selling technical solutions to product and engineering leaders, deep understanding of Swiss enterprise procurement and legal processes, and comfort operating in a high-growth, early-stage environment where you'll build new playbooks and iterate quickly.
