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Enterpret is building a Customer Intelligence platform that transforms customer feedback, conversations, and qualitative data into actionable business decisions. The company helps product, marketing, support, and research teams answer strategic questions about their customers.
As Strategic Account Director, you will own a named list of global enterprise accounts and drive land-and-expand motions with Fortune 500 and Global 2000 companies. You report directly to the Head of Revenue and operate in a category-creation environment where most buyers do not yet have a dedicated budget line for Customer Intelligence Infrastructure.
Key responsibilities include: building strategic account plans that identify pain points, budget holders, and multi-year footprints; landing net-new flagship logos and expanding across business units (product, research, support, marketing, executive reporting); managing complex 6-12 month sales cycles with 10+ stakeholders through security, procurement, legal, and contract negotiations; quantifying business impact in CFO-friendly terms; designing POCs with clear success criteria; earning and maintaining C-suite and SVP relationships; applying MEDDPICC qualification methodology; maintaining accurate Salesforce forecasts; and bringing market intelligence back to the Product team to inform roadmap and positioning decisions.
You will collaborate closely with Marketing, Product, Customer Success, Solutions Engineering, and founders on every major account, with full discretion over resource allocation and timing.
Success is measured by consistently meeting or exceeding new ARR targets (including multi-year deals), expanding at least one account from single use case to company-wide deployment, building executive relationships based on earned trust, and creating account plans that peers want to replicate.
