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Twilio is seeking a Strategic Account Executive to manage and grow relationships with large-scale enterprise customers across Rest of Asia, with a primary focus on India. Reporting to the Senior Manager of Strategic Account Rest of Asia, you will own the full account lifecycle for some of Twilio's most important communications platform customers, driving upsells and cross-sells of messaging, voice, and email services.
Key responsibilities include developing and executing account strategies to deliver strong revenue and gross profit results; managing high-growth technology, retail, ecommerce, insurance, and fintech accounts; partnering with product, finance, support, and operations teams to identify new revenue opportunities; running disciplined forecasts and presenting guidance to executive leadership; and conducting highly consultative sales cycles focused on deep discovery and customer advocacy.
You will work with both business and technical leaders, building supportive partnerships and influencing their understanding of Twilio's solutions. Success requires strong analytical skills, data-driven account development strategies, and proven ability to manage complex business forecasts using methodologies like MEDDPICC.
Required qualifications: 5+ years in major account or strategic sales managing quantitative, analytical products; experience supporting South East Asia or South Asia territories; track record of managing business forecasts and delivering revenue/gross profit results for large-scale enterprise customers in Asia; bachelor's degree or equivalent; excellent communication skills; entrepreneurial mindset.
Desired: CDP and CPaaS experience; SaaS sales background. Twilio is remote-first but may request occasional in-person attendance for team gatherings, functional off-sites, or customer meetings.
About Twilio
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