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Salary: USD 180,504 - 236,911.5 / annual
Oscar Health is hiring Staff Product Managers to join its Network Pillar. Oscar is a technology-first health insurance company founded in 2012, built around a full-stack platform with a focus on member and provider experience.
This is a Staff-level individual contributor role reporting to a Director of Product. You will own end-to-end product strategy for one of two domains:
**Provider Experience Track:** Own the product strategy for Oscar's provider experience, spanning onboarding, credentialing, authorizations, disputes, accounts receivable, and issue resolution. You will define how Oscar becomes the easiest health insurance company for providers to work with. Responsibilities include building account management, servicing, and self-service capabilities; establishing measurement and visibility across provider journeys; identifying systemic friction; and prioritizing improvements across digital and operational touchpoints. You will partner with Network Building, Provider Data Management, Network Operations, Claims Operations, Clinical Operations, and Member/Provider Service teams.
**Network Growth & Performance Track:** Own the product strategy for technology enabling Oscar to build and improve high-performing provider networks. You will translate network strategies (product/benefit-based networks, co-branded partnerships) into scalable capabilities for identifying network needs, prospecting providers, and contracting. You will define product strategy for network planning, lead management, contracting workflows, and performance visibility. You will connect signals such as single-case agreements, out-of-network authorizations, member dissatisfaction, and medical loss ratio pressure to actionable opportunities. You will partner with Actuary, Network Contracting, Network Operations, Finance, Legal, and Data Science teams.
Key responsibilities include: driving execution of complex cross-functional initiatives; partnering with stakeholders across Product, Design, Engineering, Network, and Operations to define strategy and roadmap; collaborating with Engineering and Product leadership on resource trade-offs; providing recommendations for product enhancements; developing operating models for new products; and ensuring compliance with applicable laws and regulations.
Work location is hybrid in the New York City office, requiring 3 days per week in-office (Thursdays mandatory, two other days flexible).
**Requirements:**
- 7+ years of product management experience
- 5+ years driving rigorous prioritization processes
- 5+ years with tech systems and understanding basic technology infrastructure (backend services, database relationships, SQL)
- 3+ years leading complex, cross-domain initiatives
- 3+ years root-causing ambiguous problems, building roadmaps, and executing against them
**Provider Experience-specific requirements:**
- Experience building workflow, case-management, servicing, or account-management products across multistep operational journeys
- Experience establishing product strategy across fragmented processes, systems, and organizational owners
**Network Growth & Performance-specific requirements:**
- Experience building products supporting prospecting, acquisition, contracting, marketplace supply, or complex growth funnels
- Strong analytical experience translating market, customer, financial, and operational signals into prioritization and product strategy
**Bonus qualifications:**
- Comfort in highly collaborative environments while driving toward decisions
- Excellent analytical and quantitative skills; proven experience using data to identify opportunities and evaluate success
- End-to-end thinking ability; ability to create solutions from top-level goals to details
- Ability to influence and manage stakeholders at all levels with strong communication and structured thinking
- Provider Experience track: experience with provider-facing healthcare products or payer-provider operations; familiarity with credentialing, claims disputes, accounts receivable, prior authorization, provider onboarding, or servicing
- Network Growth & Performance track: experience with health-plan network development, provider contracting, network economics, or network adequacy; familiarity with value-based, narrow, tiered, or product-specific network strategies; familiarity with healthcare economics and medical-loss-ratio drivers
