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Wiz is a fast-growing cloud and AI security platform trusted by over 65% of the Fortune 100. The company recently became part of Google, combining its cloud security expertise with Google's threat intelligence and security operations capabilities.
As a Senior Technical Account Manager (Northeast), you will serve as the primary technical and strategic point of contact for a portfolio of complex enterprise and strategic customers in the Northeast region. Your responsibilities include:
- Managing a book of 5+ enterprise/strategic accounts, driving customer outcomes and ensuring retention
- Providing expert technical guidance on cloud security, containerization, DevOps, and cloud architecture across AWS, GCP, Azure, and OCI
- Building and maintaining executive-level relationships with C-suite and technical leadership at customer organizations
- Proactively identifying and solving customer problems ranging from operational to highly complex strategic challenges
- Enabling customers on the Wiz platform through training, best practices guidance, and hands-on technical support
- Collaborating across sales, product, and engineering teams to address customer needs and drive product adoption
- Monitoring customer health using CRM and analytics tools to identify expansion and at-risk accounts
- Working across multiple communication channels (Slack, email, support tickets) to maintain responsiveness
You will need 8+ years of experience in technical customer-facing roles (TAM, Solutions Engineer, Professional Services, Customer Success Engineer) supporting cloud or cloud-security products. Deep technical knowledge of cloud platforms, containerization (Docker/Kubernetes), DevOps technologies (CI/CD, IaC), and Linux/Windows security is essential. Preferred qualifications include 12+ years of experience, advanced cloud certifications (AWS/GCP/Azure professional-level), security certifications (CISSP/CCSP), and a proven track record of managing complex enterprise relationships and exceeding performance targets.
