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(Sr.) People Operations Associate

Nourish - New York, NY, United States - Hybrid - posted 2026-10-15

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Nourish is the country's largest dietitian-led metabolic health clinic, an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, the company has completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems. In 2026, Nourish raised a $100M Series C (total funding $215M) led by Menlo Ventures with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners. The People Operations Associate will report to the People Operations Manager and work closely with the broader People team and cross-functional partners in Talent, Finance, and the Clinical team. This role supports the full employee lifecycle for a fast-growing team across all 50 states, moving the organization from reactive support to proactively shaping Nourish's talent and culture. Key Responsibilities: - Serve as the first point of contact for People Ops questions on leave, payroll, and policies; work the ticket queue and troubleshoot issues with warmth and speed - Run onboarding and off-boarding end-to-end, including data entry and fixes, onboarding weeks, answering new hire questions, paperwork, and system off-boarding - Administer FMLA, parental bonding, personal, and disability/accommodation leaves in partnership with leave vendors (e.g., Sparrow), staying current on state and federal requirements - Maintain accurate employee records in HRIS, process role and reporting changes, and pull reports - Support compliance work across all 50 states, pulling reports and working with government agencies to meet deadlines - Take full ownership of recurring workflows and continuously streamline them as the company scales - Handle sensitive employee information (compensation, health data, personal situations) with care and confidentiality - Over time, take on more elevated work such as policy creation, performance review and merit cycle administration, company offsite planning, and immigration support Nourish values talent density as a competitive advantage and seeks people who actively choose hard, ambiguous problems, run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without ego. Requirements: - 2+ years of experience as a People Ops generalist, ideally in a high-growth startup - Hands-on experience with onboarding and off-boarding, leave administration (including basic understanding of FMLA), and HRIS tools - Working knowledge of employment laws and regulations, ideally across multiple states - Self-starter with strong ownership and follow-through: organized, detail-oriented, able to juggle many requests and drive each to resolution - High EQ and sound judgment; ability to handle sensitive information with discretion - Clear and empathetic communication skills; ability to translate policy into plain language - Energized by ambiguity and building from 1 to 10 in a fast-changing environment - Bonus: Health-tech experience, ADP experience, leave vendor experience (e.g., Sparrow), or SHRM certification

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