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Sr Enterprise Account Executive

ServiceNow - Toronto, ON, Canada - Hybrid - posted 2026-09-10

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ServiceNow is seeking a Senior Enterprise Account Executive to drive new business sales revenue from a SaaS license model. You will be responsible for account planning, territory planning, prospect research, and field-based sales activities within a defined set of prospects, territories, or verticals. In this role, you will develop relationships with multiple C-suite personas (CFO, CIO, COO, CDO) across all product sales. You will oversee client relationship mapping to the account team, orchestrating account strategy while leading across a broad virtual team including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing. You will serve as a trusted advisor to customers by understanding their business and advising on how ServiceNow can support their IT roadmap. You will identify the right specialist and support resources to bring into deals at the optimal time. ServiceNow is the AI control tower for business reinvention, with an AI platform that brings together any AI, any data, and any workflow. The company serves 85% of the Fortune 500 and is building an AI-native culture where technology and talent work together. REQUIREMENTS: - 10+ years of sales experience within software or solutions sales organizations - Experience establishing trusted relationships with current and prospective clients and other teams - Proven track record producing new business, negotiating deals, and maintaining healthy C-level relationships - Experience achieving sales targets - Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact) - Ability to understand the bigger picture and ServiceNow's IT plans - Experience promoting a customer success focus in a "win as a team" environment - Willingness to travel up to 50%

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