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Salary: EUR 118,700 - 219,600 / annual
ServiceNow is seeking a Senior Director to serve as Chief Operating Officer for EMEA South, a newly created executive role supporting the region's continued growth and transformation. Reporting to the EMEA COO organization, you will act as primary deputy to the SVP of EMEA South, overseeing operations across a diverse, multicultural region spanning France, Italy, Spain, Israel, UAE, Saudi Arabia, and South Africa.
You will drive business performance and revenue outcomes across EMEA South, holding the organization accountable for targets alongside the SVP. Your responsibilities include overseeing strategic planning, demand generation, pipeline excellence, and customer adoption by coordinating and directing the extended South leadership team. You will represent the EMEA COO office in the South region, ensuring execution of Pan-EMEA initiatives and decisions.
As a customer-facing executive, you will build and sustain senior relationships with customer executives across the region, reinforcing ServiceNow's value at the highest levels of key accounts. You will engage on strategic pursuits at the executive level, providing senior sponsorship and customer presence while partnering with the Strategic Pursuit Lead on deal structure and process. You will champion talent development across the region, identifying and growing the next generation of leaders in partnership with country managers.
You will represent EMEA South in EMEA-wide and global leadership forums, actively sharing and seeking best practice across Major Areas and GEOs. The role sits at the heart of the EMEA South leadership team, working in close partnership with Core Sales, Solution Consulting, Solution Sales, Marketing, Customer Excellence Group, GPC, and other key GTM functions.
ServiceNow is the AI control tower for business reinvention, with an AI-native platform that brings together any AI, any data, and any workflow. The company serves 85% of the Fortune 500.
REQUIREMENTS:
- Proven track record in enterprise software sales or sales leadership, with demonstrated success in complex, multi-stakeholder deals and GTM coordination & execution
- Strong customer-facing experience at C-suite level, with the presence and credibility to represent ServiceNow at the highest levels
- Comfortable acting as a senior delegate and decision-maker in a fast-paced, high-growth environment
- Strong people leadership, motivated by developing others and building high-performing teams
- Highly collaborative, able to work across a broad set of stakeholders with clarity and without duplication
- Experienced in multicultural, multi-country organisations; EMEA South exposure a strong advantage
- Energetic, resilient, with a growth mindset and a drive to win in a competitive market
- Effective communicator, credible at executive level both verbally and in writing
