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ServiceNow seeks a Senior Director for its Inspire Value APAC team, a strategic pillar within the Global Industry and Solutions organization. This role combines executive leadership, customer impact, and team building across three core areas:
Strategic Growth and Executive Influence: Partner with Sales Leadership to define and execute regional strategic deals and growth strategy. Directly influence multi-million-dollar strategic deals by leading the creation of compelling, board-level propositions and investment cases for value-led transformations. Facilitate executive vision and value workshops with C-suite and Board-level executives, positioning ServiceNow as a strategic thought partner. Identify critical market trends and emerging needs that could lead to partnerships accelerating customer growth.
Build and Mentor an Elite Strategic Advisory Team: Build and lead a strategy and value advisory team, focusing on recruiting, mentoring, and developing high-caliber talent. Instill a culture of excellence by coaching the team to deliver high-impact customer engagements with empathy, analytical rigor, and clarity. Drive organizational learning by adopting best practices in strategic value-selling, including discovery, detailed value analysis, benchmarking, and executive messaging.
Organizational Alignment and Innovation: Foster collaboration and knowledge sharing across internal functions to ensure consistent messaging. Lead the creation of thought leadership, including industry points of view, best practices, white papers, and executive workshops. Act as a market expert, providing data-driven feedback to Engineering, Product, and Solutions teams to drive continuous improvement.
The role requires someone who thrives on complex problem-solving with experience from top-tier consulting firms, a proven track record leading senior high-performing teams on high-stakes projects, executive presence to advise C-level executives and Boards, and an owner's mentality to build and lead a function central to the company's next growth stage.
Requirements: 20+ years of progressive experience in management consulting and financial/investment management, with several years of direct leadership experience. Exemplary analytical and financial expertise with ability to build compelling business cases and quantify complex strategic value. Proven ability to inspire, motivate, and mentor high-performing teams. Exceptional skills to build relationships and influence outcomes at the highest levels, with integrity, empathy, and passion for customer success. Ability to balance complex requirements, drive stakeholder agreement, and quickly learn new solutions and industry domains. Experience with enterprise cloud solutions (ServiceNow platform experience is a significant advantage). Deep industry domain expertise in Financial Services, Telco Media and Technology, or Natural Resources and Energy. Ability to travel 40-60% across the Asia region.
