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Dialpad is an AI-powered platform for customer experience that combines AI agents with human agents on a single platform to resolve customer problems in real time across voice and digital channels. The company serves market-leading brands including Netflix, Motorola Solutions, and Randstad, and is backed by top-tier investors including Andreessen Horowitz and GV.
As a Senior Account Executive, Enterprise, you will own the complete sales process from prospecting through close for large-sized business prospects. You'll build strategic outbound campaigns and sequencing to source your own opportunities through calling, emailing, and texting. Your responsibilities include prospecting into target accounts, identifying stakeholders and champions, converting leads to opportunities, and building the pipeline needed to achieve quarterly and annual sales quotas.
You will own the end-to-end sales process, including discovery calls, needs analysis, solution design, proposal development, negotiation, and closing. You'll work closely with a cross-functional team including Marketing, Partner Managers, Sales Leadership, Sales Engineers, Account Management, Legal, and Finance to move large prospects through the sales cycle.
The role focuses on solving tangible client challenges by implementing Dialpad Talk, Contact Center, and/or Sell solutions. You'll help businesses solve complex communication problems and uncover market opportunities. This position reports to a Regional Vice President and requires candidates to be located in the North Carolina territory. The Enterprise sales team plays an essential role in achieving corporate business objectives through close collaboration with SDRs, Channel Partners, Sales Engineers, and peer Account Executives to continuously improve sales efficiency and effectiveness.
