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Salary: EUR 56,325 - 75,375 / annual
Salesforce is seeking a Solution Engineer to join the Italy Marketing Cloud team, helping small and medium businesses transform their marketing through data-driven, personalized experiences powered by Salesforce Marketing Cloud and Data Cloud (CDP).
You will act as a trusted advisor to customers, translating business challenges into scalable digital marketing solutions and supporting their adoption of innovative strategies that drive growth.
Key Responsibilities:
- Customer Discovery & Problem Solving: Understand customers' business models and marketing challenges. Identify opportunities where Marketing Cloud and Data Cloud can deliver measurable value.
- Solution Design & Innovation: Collaborate with Account Executives and partners to create end-to-end solutions, including how Salesforce Data Cloud can unify and activate customer data for personalized engagement.
- Engaging Demonstrations: Build and deliver impactful demos that bring Salesforce Marketing Cloud and Data Cloud to life, using storytelling to illustrate how customers can simplify operations and scale intelligently.
- Strategic Guidance: Support customers in defining their marketing maturity roadmap, connecting marketing automation, data, and customer experience into a cohesive strategy.
- Collaboration & Enablement: Partner with cross-functional teams (Sales, Professional Services, Partners) and help scale knowledge across the region through enablement and thought leadership.
- Continuous Learning & Thought Leadership: Stay ahead of Marketing Cloud and Data Cloud innovations. Share best practices and success stories with customers and the broader Solution Engineering community.
Required Qualifications:
- 3+ years in Solution Engineering, Digital Marketing, or Pre-Sales roles
- Experience with Salesforce Marketing Cloud or similar MarTech platforms (highly preferred)
- Understanding of Marketing Automation, Customer Data Platforms (CDP), APIs, and integrations
- Ability to translate marketing challenges into actionable solutions
- Excellent presentation and storytelling skills, capable of engaging audiences from marketing managers to C-level executives
- Curious, proactive, and collaborative mindset
- Advanced level of English
Preferred Qualifications:
- Experience with Salesforce Data Cloud
- Background in Retail, Consumer Goods, Travel and Transportation industries
