SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Synthesia, the world's leading AI video platform used by over 90% of the Fortune 100, is seeking a Solutions Engineering Manager to establish and lead the presales function in Austin. This is a founding leadership role reporting to the VP of Solutions Engineering, where you'll build and manage a team of 5-10 Solutions Engineers while staying hands-on with high-impact deals.
You will own full team success including hiring, ramping, and developing Solutions Engineers across experience levels. Your responsibilities span recruitment and development, execution of core presales motions (discovery, demos, Proofs of Concept, champion building), and strategic collaboration across Sales, Product, Customer Success, and Product Marketing.
Key execution areas include designing and evolving Synthesia's demo methodology across Studio, Roleplay Sessions, and Interactive Avatars; building and maintaining the presales toolkit with reusable assets and evaluation guides; driving consistent use of AI tools to improve win rates and deal size; and owning forecasting, pipeline hygiene, and performance reporting for your market.
You'll establish playbooks for how your team runs discovery, demos, and technical evaluations, setting the bar for quality and consistency. You'll coach Solutions Engineers at every level in MEDDPICC and Command of the Message frameworks through real-world application. You'll deliver executive readouts as business narratives, holding the room with C-level audiences when needed, and route field feedback and competitive intelligence up to leadership.
The ideal candidate has experience recruiting, managing, and developing Solutions Engineering presales teams from both inherited and newly built scenarios. You've progressed from executing straightforward opportunities against a playbook to solving complex problems with product partners, building deep expertise in specific business areas. You're comfortable with forecasting and presales-specific performance metrics, fluent in MEDDPICC and Command of the Message, and can communicate clearly from technical detail to executive value narratives. You lead collaboratively, partnering with Sales, Product, Customer Success, and Product Marketing as peers.
