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MaintainX, now part of Autodesk Operations Solutions, is a mobile-first work execution platform serving industrial and frontline teams. The company manages 13.9 million assets and 79.5 million work orders for 13,000+ customers including Duracell, McDonald's, Shell, DHL, and Volvo.
You will own a book of business for mid-market customers, managing relationships from post-sale handoff through renewal and expansion. This role combines account management with proactive expansion selling, requiring you to identify upsell opportunities, conduct quarterly business reviews, and deliver product demonstrations tailored to client needs.
Key responsibilities include: managing a customer portfolio with accurate pipeline forecasting (+/- 15% accuracy), identifying expansion opportunities within existing accounts, conducting engaging QBRs, managing multiple simultaneous tasks (demos, proposals, follow-ups), mastering sales tech stacks (Salesforce, Outreach, ZoomInfo), and maintaining meticulous documentation of customer interactions and deal progress.
You'll operate with a startup mentality in a fast-paced, rapidly changing environment while building strong relationships with clients and cross-functional internal teams. The role requires daily verbal and written communication in English with primarily US and English Canadian customers.
Required: minimum 4 years sales experience with significant account management in mid-market B2B, proven success expanding client accounts and driving revenue growth, ability to navigate complex sales cycles and multiple stakeholders, strong analytical and presentation skills, proficiency with product demonstrations and QBRs, adaptability to fast-paced environments, exceptional organizational skills, excellent interpersonal abilities, and a bachelor's degree.
Bonus experience includes modern sales tech stacks, startup/entrepreneurial background, CMMS or facility operations software knowledge, and remote work success.
