SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 98,200 - 105,100 / annual
ServiceTitan is seeking a Solutions Engineer for their Pro Products team to help existing customers adopt new features and drive upselling opportunities. This hybrid role is based in Atlanta, Los Angeles, Salt Lake City, or remote.
You will partner with the Pro Sales team to lead custom product demonstrations tailored to customers' business processes and workflows. Your responsibilities include analyzing customer fit, providing objective feedback to Account Managers, and repositioning customer objections with creative workflow solutions. You'll create clear documentation for the implementation team, maintain industry-specific demo scripts, and respond to functional and technical elements of RFIs/RFPs.
As a subject matter expert on product updates and releases, you'll collaborate cross-functionally to share consumer insights and ensure alignment in presenting the best solutions. You'll support upselling opportunities on additional ServiceTitan products to drive recurring revenue.
You bring 1-2 years of Solutions Engineering experience or relevant background in Sales, Product, or Engineering. A background in the trades or marketing is a plus. You have a proven track record of success within or assisting sales organizations, strong communication skills, and a proactive mindset to address roadblocks. You're motivated by complex technical challenges and eager to constantly learn.
ServiceTitan offers flexible time off, comprehensive onboarding, leadership training, and recognition programs. Benefits include company-paid medical, dental, and vision coverage, 401k match, telehealth options, parental leave, fertility services reimbursement (up to $20k), surrogacy and adoption support, pet insurance, legal advisory services, and financial planning tools.
