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Solutions Engineer (Pre-Sales)

Gumloop - San Francisco, CA, USA - In-office - posted 2026-08-25

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Gumloop is an AI automation platform that enables enterprise teams to build and deploy AI agents without requiring engineering expertise. The platform combines conversational AI agents, visual workflows, and enterprise-grade MCP hosting with governance controls. Customers including Gusto, Ramp, Shopify, Samsara, Instacart, and Opendoor are already running production agents on Gumloop. As a Pre-Sales Solutions Engineer, you'll be the technical partner that Account Executives rely on to close deals. You'll own the technical win from discovery through contract signature, working directly with prospects to identify and validate their highest-value automation opportunities. Key responsibilities include: running technical discovery calls with prospects to qualify fit and surface use cases; building and delivering tailored demos and proofs of concept that show how Gumloop solves specific problems; fielding technical, security, and integration questions during evaluations; piloting solutions end-to-end with new customers by scoping use cases, building working solutions, and driving to production; training customer teams to build and iterate their own automations; serving as a trusted technical advisor on architecture and best practices; and feeding customer insights back to Product and Engineering to inform roadmap decisions. You'll also build reusable demo environments, templates, and reference architectures to accelerate future deals and deployments. You should have prior experience in a customer-facing technical role that touches the sales cycle (Sales Engineer, Solutions Engineer, Solutions Architect). You're a builder who scopes, prototypes, and iterates rather than clicking through canned demos. Strong technical fundamentals are essential—comfort with APIs, integrations, data pipelines, and the ability to read and write code in Python or JavaScript/TypeScript. Hands-on experience with AI/LLM applications (prompt engineering, agent architectures, evaluation, automation frameworks) is required. You can lead rooms effectively with both technical and non-technical audiences, translating capabilities into business impact. You thrive in ambiguity and move fast. Bonus qualifications include experience with automation platforms (n8n, Zapier, Make, Retool), consulting or professional services backgrounds at high-growth SaaS companies, and familiarity with enterprise security and compliance (SOC 2, SSO/SCIM, VPC deployments). Gumloop has raised $70M from Benchmark, First Round Capital, Y Combinator, Nexus Ventures, Shopify Ventures, BoxGroup, and The Cannon Project.

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