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Infisical is an open-source security infrastructure platform for secrets management, certificates, and privileged access management. The company has raised $19M from Y Combinator, Google, and Elad Gil, with customers including Hugging Face, Lucid, and LG.
As a Solutions Engineer on the East Coast team, you'll be a customer-facing technical leader responsible for driving adoption and ensuring successful implementations. You'll work closely with the CEO, sales, and engineering teams to demonstrate technical value and expand product usage across accounts.
Key responsibilities include:
- Running proof-of-concepts with leads and guiding customers through onboarding
- Recommending best practices for specific architectures and use cases
- Ensuring new customers are activated, happy, and have their questions answered
- Becoming a trusted technical advisor to customer and business leaders
- Leading demo and discovery calls alongside account executives
- Gathering daily customer feedback on friction points and workflow improvements
- Providing input on product roadmap and UX/DX direction
- Hosting webinars and knowledge-sharing sessions
- Improving documentation and public-facing materials based on customer insights
You'll be instrumental in scaling Infisical to thousands of customers over the next 18 months. The role requires prior experience in development, systems engineering, or DevOps (open-source contributions are a plus), strong written and verbal communication skills, and a high-ownership mindset. You must be based in the Central or East Coast time zone.
Nice-to-have qualifications include familiarity with secrets management tools, understanding of DevSecOps infrastructure, startup experience, developer community involvement, and prior customer-facing technical roles. The team includes veterans from Databricks, AWS, and Red Hat. Infisical operates as a remote-first company with a San Francisco office and regular in-person gatherings.
