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Xendit is a Southeast Asian payment infrastructure platform processing millions of transactions monthly for SMEs and enterprises. The company provides APIs for payments, payouts, FX, KYC, and fraud prevention across 7 licensed markets, with expansion into Greater China and LATAM.
As a Solutions Engineer (Presales), you will be the technical bridge between enterprise clients and Xendit's product and engineering teams. You'll partner with Account Executives and Account Managers to drive technical wins in complex sales cycles, particularly with regional and global enterprise clients.
Key responsibilities include:
**Technical Pre-Sales & Solution Design**: Conduct technical discovery sessions with CTOs, Heads of Product, and Lead Engineers to understand infrastructure needs. Design tailored payment solutions leveraging Xendit's full product suite (acquiring, FX, payouts, stablecoin remittances). Architect solutions for complex cross-border flows between regional/global and Southeast Asia markets, ensuring compliance and optimal commercial outcomes. Deliver compelling product demonstrations and technical presentations to mixed audiences.
**RFP/RFI Support & Documentation**: Lead technical responses for RFPs and RFIs from enterprise clients. Prepare solution diagrams, integration guides, and technical proposal documents. Collaborate with legal and compliance teams on technical and regulatory questions during sales cycles.
**Proof of Concept & Integration Advisory**: Scope and manage technical POCs for complex enterprise opportunities. Guide clients through sandbox testing and integration planning to reduce time-to-go-live. Act as trusted technical advisor building confidence in Xendit's platform.
**Voice of Customer**: Gather and communicate client feedback to product and engineering teams to inform roadmap priorities.
You should have 3+ years in a client-facing technical role (Solutions Engineer, Sales Engineer, Solutions Architect, or Integration Consultant), preferably in payments, fintech, or SaaS. Strong understanding of APIs, webhooks, and SDKs is essential—you can read code samples and explain technical concepts to engineers. Familiarity with payment flows, acquiring, FX, and payouts is highly preferred. Experience with regional/global enterprise clients is essential.
Core competencies: bridge business and engineering perspectives, whiteboard solution architectures, troubleshoot API calls, present to technical stakeholders with confidence, uncover underlying client needs, and propose creative compliant solutions across jurisdictions. You're comfortable with travel for client meetings and internal alignment. You thrive in zero-to-one environments, ask deep questions about client businesses, and collaborate effectively across sales, product, engineering, and client teams.
