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Netskope is a market-leading cloud security company founded in 2012, redefining how organizations protect data and networks in the cloud era. The company has built a global presence with offices across Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo, serving hundreds of employees.
As a Solutions Engineer, you will be a key technical resource bridging sales and customer success. Your primary responsibilities include exceeding sales targets while serving as the technical expert and customer advocate. You will articulate Netskope's cloud security architecture to senior security leaders (CISOs, CIOs) and technical architects, demonstrating how the platform addresses their specific business needs.
Key responsibilities:
- Lead technical presentations, product demonstrations, and proof-of-concept exercises with prospective and existing customers
- Gather and translate customer technical requirements into compelling business value propositions
- Manage evaluation processes, test plans, and POC delivery to successful closure
- Serve as the primary technical point of contact for customer feedback and issue resolution, escalating to HQ support when needed
- Provide competitive intelligence and product differentiation insights
- Respond to RFIs/RFPs and support trade shows and industry conferences
- Advocate for customer needs with Product Management on feature requests and enhancements
- Support regional customer success initiatives and resolve satisfaction issues
You will require 7+ years of experience as a Solutions or Systems Engineer with a proven track record presenting technical information to business executives and architects. Strong technical foundation needed in Linux, macOS, and Windows systems administration; mobile device management (MDM/MAM) technologies including Android and iOS; and security infrastructure including certificates, key management systems, and HSM protocols. Excellent communication skills across all levels from technical teams to C-suite executives are essential. The role demands strong customer empathy, passion for revenue growth, and comfort with heavy travel within your territory and across the US as needed.
