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Formic is reshaping American manufacturing by making industrial automation accessible through a Robotics-as-a-Service model. The company combines industrial robotics, proprietary software, and full-service support to help manufacturers deploy automation quickly without large upfront capital investment.
The Solutions Engineering team is responsible for delivering robotics-driven automation deployments across diverse customer applications. As a Solutions Engineer, you will serve as the primary pre-sales technical and applications partner for prospective customers, building credibility through strong production knowledge, technical fluency, and consultative problem-solving.
Key responsibilities include:
- Partner with prospective customers and Sales to understand production challenges, operational constraints, and automation requirements
- Lead technical discovery and requirements gathering to inform solution design
- Analyze production data, CAD files, parts lists, and process details to build accurate scopes of work
- Design and scope robotic automation solutions using Formic's modular automation portfolio
- Produce quick-turn cost estimates to support proposal development and deal execution
- Iterate solutions based on feedback from customers, Sales, and internal technical stakeholders
- Participate in customer meetings and design reviews throughout the pre-sales process
- Drive clean handoffs from Sales/Solutions to Deployment, ensuring requirements and assumptions are clearly documented
- Manage multiple proposals and technical workstreams in parallel
- Recommend improvements to standard designs, tools, or procedures based on field learnings
- Identify gaps in Formic's technical, operational, or commercial offering based on customer feedback
- Visit customer sites as needed to support discovery, validation, and scoping
You will quickly develop a deep understanding of customer production goals, constraints, and success criteria, then translate those inputs into scoped automation solutions that align operational needs with Formic's product capabilities. You will also partner cross-functionally to ensure clean handoffs from pre-sales to deployment and ongoing support.
