SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 120,000 - 150,000 / annual
PagerDuty is seeking a Solutions Consultant II to join their sales enablement team in San Francisco. This role bridges technical expertise and customer relationships, partnering with sales, product, and customer success teams to help organizations realize the value of PagerDuty's Operations Cloud platform.
In this position, you will independently own the Proof of Value (POV) process from initial discovery through final presentation. You'll conduct workshop-style technical discovery sessions that translate customer needs into actionable solutions, deliver custom demos tailored to specific pain points, and build trusted relationships with technical champions (SREs, developers, infrastructure teams) at customer accounts. You'll also perform lightweight Operations Cloud Lifecycle Assessments and articulate PagerDuty's competitive differentiators.
Key responsibilities include: owning end-to-end POV processes; conducting deep-dive technical discovery workshops; preparing and delivering custom demonstrations; building technical champions within accounts; handling functional and competitive objections; breaking down complex concepts for mixed audiences (from engineers to business stakeholders); maintaining accurate CRM records; and sharing best practices with the broader Solutions Consultant team.
You'll need 4–7 years of pre-sales or post-sales technical experience, with basic scripting skills (Bash, Python, or PowerShell), intermediate Linux/Windows proficiency, and beginner-level cloud infrastructure knowledge (VMs, load balancers, security, identity management). SaaS sales experience is required. A bachelor's degree in a technical field is preferred, along with familiarity with observability, AIOps, automation, or IT service management tools. Travel to customer sites is expected.
