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As a Solutions Consultant at Xero, you will serve as a trusted technical advisor and strategic partner to accounting practice partners. Working alongside the sales team, you will translate complex partner requirements into scalable workflow strategies, identify potential risks early, and help client firms maximize long-term value from the Xero platform.
You will lead technical discovery and solution scoping in partnership with Account Executives, designing and delivering custom product demonstrations that address specific firm workflow challenges. You will guide new practice partners through cloud implementation, workflow mapping, and early adoption upskilling, providing expert technical support during sales cycles to overcome operational roadblocks and objections.
You will join a collaborative team of five reporting to the Partner Consulting Manager, serving as the vital bridge between account executives, product engineering, and external practice partners. The team shares market insights internally to shape product features while co-designing tailored technical strategies for client growth.
The ideal candidate brings solid operational experience from within an accounting or bookkeeping practice environment, proven success in consultative problem-solving and pre-sales or technical solution design within complex environments, and strong ability to communicate complex concepts simply. You should have deep familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems, practical experience with modern productivity technologies including AI tools, and highly developed interpersonal skills with confidence to navigate ambiguity and partner effectively across internal and external teams.
This hybrid role is based in Sydney or Brisbane with modern office facilities available for collaborative workshops and team connection, alongside flexible work-from-home options.
