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Solutions Architect - MENA

Deepgram - Remote - Remote - posted 2026-08-22

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Deepgram is the leading platform for Voice AI, providing real-time APIs for speech-to-text, text-to-speech, and voice agents at scale. The company has processed over 50,000 years of audio and serves 200,000+ developers and 1,300+ organizations including Twilio, Cloudflare, and Vapi. You will be the first dedicated Applied Engineer focused on Arabic-speaking markets across MENA and the broader EMEA region. This is a hybrid sales engineering and solutions architecture role where you'll own the full customer lifecycle—from technical discovery and proof-of-concept design through implementation and production deployment. Key responsibilities include: leading technical design and delivery of customer implementations across MENA; conducting technical discovery, demos, and evaluations for regional prospects; designing solutions that fit customer stacks and data-residency requirements; representing Deepgram at regional events and in front of Arabic-speaking customers; bringing customer feedback on Arabic model performance to Product and Research teams; and developing reusable implementation patterns and reference architectures. Time allocation: 40% customer implementation and scaling, 25% pre-sales technical work, 15% building reusable patterns and automation, 10% documentation and knowledge sharing, 10% complex post-onboarding escalations. You'll work alongside the EMEA Applied Engineering team during overlapping business hours and help extend coverage toward APAC as the team grows. The role requires comfort with rapid change, AI-first thinking, and continuous learning. Deepgram operates at the pace of AI, and you should be excited to experiment, adapt, and push boundaries.

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