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Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that compete with megabanks and fintechs. The Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital—from front office to back office—resulting in decreased operational costs and the Universal Banker model. Glia is trusted by 700+ banks and credit unions for its ironclad security and reliability, and delivers the industry's first contractual no-hallucination guarantee.
As a Solutions Architect, you will collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences. You will assess business and technical requirements, proposing comprehensive solutions that address client challenges. You will translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives. You will develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders. You will lead the validation, delivery, and deployment of solutions, ensuring they meet quality and performance standards. You will educate and mentor remote teams, ensuring adherence to solution designs and best practices. You will communicate complex technical concepts effectively to both technical and non-technical stakeholders.
Bonus experience includes contact centers, telephony/VoIP, financial services, and/or healthcare technology; familiarity with implementing serverless, AI, big data, and/or other emerging technologies in enterprise technology stacks; and relevant certifications in cloud platforms or solution architecture.
REQUIREMENTS:
- 5+ years of client-facing development experience, with a strong emphasis on solution architecture and design
- Experience or familiarity with core banking systems (required)
- Proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js, Python, and/or Ruby
- Experience with cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle
- Demonstrated ability to work collaboratively with engineering teams during agile development cycles
- Excellent problem-solving, written and verbal communication skills, and a proactive approach to addressing client needs
- Deeply passionate about creating with AI—you continuously build, experiment, and leverage modern AI tools to automate workflows, optimize processes, and turn complex ideas into working systems
