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Salary: USD 180,000 - 303,600 / annual
PagerDuty (NYSE: PD) is seeking a Principal Product Manager for Platform Security to own the strategy and execution of securing and hardening the Operations Cloud platform. This is a senior individual contributor role reporting to the Sr Director of Product, Platform & Partners.
You will bring product management rigor to security: deep customer empathy, structured threat modeling, clear risk tiering frameworks, and a bias toward measurable outcomes. You'll serve as connective tissue between Product, Engineering, IT, and Legal, ensuring security strategy translates into engineering execution and customer trust. You own the full lifecycle from recommendation to implementation to operations, and you'll be the decision-maker on risk acceptance, control exceptions, and incident escalation in real-time.
Key responsibilities include:
**Product & Platform Security:**
- Define and evolve PagerDuty's platform identity and security architecture—trust boundaries, authentication and authorization models, and secrets management frameworks
- Own the admin experience and admin console for enterprise and security administrators
- Build and maintain a security review process so product teams bring security into roadmap decisions early
- Own the security platform roadmap
- Provide security and secure-design leadership to other product teams across the portfolio
**Portfolio Ownership:**
- Identity & Permissions platform: authentication and authorization foundation for human users and AI agents, spanning roles, scopes, and delegated access
- Security products: customer-facing capabilities such as IP Allow list and SCIM for enterprise adoption
- Admin experience: tooling for administrators to configure, audit, and govern their PagerDuty environment
- Partner security and governance: shared services, primitives, and audit surfaces that partner teams build on
- Partner with executive leadership to align security strategy with company-level trust and resilience targets
The opportunity is to bring these surfaces together into a coherent platform so security decisions happen faster, customers can govern their environments with confidence, and product teams have trusted primitives to build on.
PagerDuty operates a hybrid model with offices in 8 major cities. The company is trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, including customers like Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, and Zoom.
**Requirements:**
- 10+ years in B2B SaaS in roles spanning product management, security engineering, and/or platform security
- Demonstrated experience owning security architecture and risk tiering decisions—not just supporting them
- Track record of running security programs and measuring risk reduction impact
- Strong cross-functional credibility with Engineering, Legal, Product, and Go-To-Market leadership
- Experience managing security change in the field (migrations, re-architecture, new authentication and authorization models) with communication skills to bring stakeholders along
- Ability to mentor other product managers and raise the security bar across a product organization without direct reports
**Preferred Qualifications:**
- Experience at a company during transition to zero-trust or hardened multi-tenant isolation architecture
- Familiarity with security infrastructure (IAM, secrets management, vulnerability and posture tooling)
- Familiarity with B2B SaaS compliance frameworks, customer security review processes, and audit considerations
