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Vividly is a modern trade promotion management (TPM) platform serving the consumer packaged goods (CPG) industry. The company helps brands manage trade spend across campaign creation, deductions management, and promotion measurement—addressing an $8 trillion market where 70% of promotions currently fail to deliver ROI due to poor tracking and outdated processes (email, PDFs, spreadsheets).
As Solutions Architect, you will bridge customer needs and product design, serving as a critical linchpin in the customer onboarding experience. You'll engage early post-sale to understand what was sold, customer business outcomes, and technical requirements. You'll lead Solution Alignment workshops to validate requirements, design future-state workflows, identify technical dependencies, and scope implementation before execution begins.
Your responsibilities include:
- Becoming an expert in Vividly's platform, CPG trade workflows, customer business processes, and ERP ecosystems
- Designing end-to-end solutions across Trade Promotion Management, Deduction Management, Cash Application, accruals, forecasting, revenue data, master data, and ERP integrations
- Creating solution blueprints that enable Implementation, Integrations, Managed Services, and Customer Success teams to execute
- Maintaining solution integrity throughout onboarding, resolving ambiguity, evaluating scope changes, and ensuring alignment across work streams
- Preserving continuity from Sales through Implementation, ensuring requirements are understood before teams begin building
- Working across business processes, accounting workflows, data, integrations, and platform configuration
You'll work with complex business processes, challenge the status quo, and translate customer requirements into scalable solutions. This is an ideal role for someone who enjoys understanding intricate workflows, enjoys cross-functional collaboration, and can think strategically about how systems integrate.
