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Diligent is seeking a Solutions Sales Director to drive revenue growth for its entity and subsidiary management solutions across existing and new accounts. This is a senior individual contributor role focused on managing larger, complex accounts with longer sales cycles and driving adoption of the Diligent One Platform.
The Solutions Sales Director will manage the full sales cycle from initial prospect/customer meetings through deal completion, while orchestrating internal expertise to deliver on and grow accounts. A key element of success is providing coaching, guidance, and support to sales stakeholders to enable team members to learn best practices. You will be measured on expanding product usage in existing customers, migrating customers to the Diligent One Platform, and selling to new accounts.
Key responsibilities include:
- Demonstrate and maintain expert-level knowledge of Diligent's entity and subsidiary management solutions
- Prospect and manage new and existing business within the designated territory, focusing on larger, complex accounts with longer sales cycles
- Apply a consultative 'solutions selling' approach, using deep domain expertise to understand customer needs and position the platform effectively
- Leverage industry-focused insights to create long-term competitive advantages for customers
- Expand strategic customer relationships and drive growth across multiple areas of the organization
- Gather customer feedback on needs, products, and features; collaborate with product management and marketing to drive improvements
- Develop strategic account plans that generate new business and upsell opportunities, coordinating cross-functional teams
- Manage the end-to-end sales cycle using Diligent-approved methodologies
- Utilize sales tools to identify leads, schedule meetings, and increase win rates
- Maintain accurate CRM records, forecasts, and regular reporting on pipeline and bookings
- Understand competitor landscape, customer strategy, and industry trends
- Partner with sales stakeholders to discover and qualify new opportunities, building a structured pipeline
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The company is headquartered in New York with office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
The role follows a hybrid work model. If you are within commuting distance to one of Diligent's office locations, you will be expected to work onsite at least 50% of the time.
REQUIREMENTS:
- Experience in the entity management space, either as a practitioner (Corporate Secretary or similar) or selling entity/subsidiary management solutions
- Proven success in account management or new business, achieving revenue targets in the technology, SaaS, or GRC sectors
- Ability to build and maintain relationships with diverse stakeholders at all levels
- Continuous learning mindset with a desire to expand knowledge of products, industry trends, and customer challenges
- Excellent communication, presentation, and influencing skills
- High curiosity and empathy to understand customer context, issues, and pain points through effective questioning and listening
- Self-motivated, results-driven, and able to operate effectively in a fast-paced, dynamic environment
